Governance Concept and Framework
Good Corporate Governance Principles According to International Standards
Governance Policy and Framework
The company prioritizes good corporate governance as a crucial foundation for sustainable business operations, aiming to balance economic growth, social responsibility, and environmental stewardship, while operating under principles of integrity, transparency, and accountability.
The Board of Directors emphasizes governance concepts and policies as important tools for overseeing the organization and ensuring that the Board, management, and all employees operate ethically and efficiently, transparently, and create maximum long-term benefits for shareholders and stakeholders in a balanced manner.
The Board of Directors has approved and announced governance policies with key content covering 2 parts: domestic governance principles including the Corporate Governance Code of the Securities and Exchange Commission and the Stock Exchange of Thailand, aligned with G20/OECD Corporate Governance principles, and the Corporate Governance Report of Thai Listed Companies (CGR) by the Thai Institute of Directors (IOD) to reflect governance operations aligned with good practice guidelines at both national and international levels.
8 Key Principles for the Board of Directors
Recognize the Board's Role and Responsibilities
Define Objectives and Core Goals of the Business
Strengthen Board Effectiveness
Recruit and Develop Senior Executives and Human Resources
Promote Innovation and Responsible Business Conduct
Ensure Appropriate Risk Management and Internal Control Systems
Maintain Financial Credibility and Information Disclosure
Support Participation and Communication with Shareholders and Stakeholders
Governance Policy Framework
The Board of Directors has established good corporate governance principles as the foundation for sustainable success, accountability, and business ethics. This includes the Corporate Governance Policy and Code of Conduct as the main framework for the company's operations, governance, management, and all employees, covering responsibility frameworks for compliance with governance principles and organizational sustainability in a concrete and continuous manner, with participation from all stakeholder groups, employees, and related parties.
Key Governance Topics and Mechanisms
| No. | Topic | Governance Mechanism |
|---|---|---|
| 1. | Transparency | Implementation of Disclosure Policy and Fair Disclosure practices, including operations with information recognition and disclosure (key policy in this area) |
| 2. | Accountability | Supervision of audit work through the Audit Committee, Risk & Sustainability Committee, Nomination & Remuneration Committee, and internal control systems |
| 3. | Fairness | Equal treatment of shareholders and opposition to unfair discrimination, including mediation through the complaint handling unit |
| 4. | Compliance | Respect for laws, regulations, and bylaws with focus on compliance and PDPA |
| 5. | Sustainability | Integration of ESG and Climate Risk into corporate strategy and risk management |
Commitment to Transparent and Fair Business Operations
The company has implemented policies and practices regarding good corporate governance, including business ethics, to ensure that company operations comply with good governance principles, laws, and relevant regulations. This includes anti-bribery and anti-corruption policies in all forms, fair competition principles, and authority of management and employees.
The company requires all levels and employees to perform work according to guidelines and practices, creating an organizational environment through systems such as Intranet with policies and management to ensure understanding of importance and transparent operations, with a working atmosphere between individuals with conflicting interests, ensuring correctness throughout and avoiding all forms of fraud.
Good governance practices are implemented, establishing policies and ethical principles for work, management, and related parties strictly following governance code of conduct and anti-corruption measures, ensuring transparent and fair competition in management.
Building Confidence in Anti-Bribery and Anti-Corruption Policy
The company has developed complaint and whistleblowing channels for all groups of people both internally and externally to access, accepting Whistleblower Protection to provide opportunities to express good intentions in reporting facts about inappropriate issues in the organization, regardless of the matter.
Whistleblowing Channels and Complaint Process
| Contact Channel | Email/Website/Phone | QR Code |
|---|---|---|
| Chairman of the Board | [email protected] |  |
| Chairman of Audit Committee | [email protected] | |
| Secretary and Audit Committee Member | [email protected] | |
| Company Website "Naba Sutthi" | https://interlink.co.th/company/comment | |
| Telephone | 0-2666-1111 ext. 2451 | |
| Fax | 0-2666-1199 |
Complaint Management Mechanism - Transparent, Fair, and Auditable
Receive Complaint
When the company receives a complaint or grievance from any complainant, the receiver will initially consider the complaint and categorize it as a governance matter to proceed with the following process, or notify that it will not be considered with reasons.
Appoint Investigation Committee
Through the authorized management committee, appropriate personnel are selected, consisting of senior executives and authorized deputies, approved by company resolution, to investigate the facts and present to the Board of Directors.
Gather Information
The investigation committee collects data and facts related to the received matter, which may include document review, investigation, rule identification, and identification of all related parties for cumulative record keeping.
Process and Determine Facts
The investigation committee processes and analyzes complaint information where related parties are executives who still work, maintaining accounting records for cumulative measures appropriately according to investigation results.
Determine Corrective Measures
After investigation, opinions are formed regarding assessment including remediation and healing at various levels, to allow participation and satisfaction appropriately to address guidelines and prevent recurrence in the future.
Report Results
The investigation committee can report work results to the Board of Directors. If the company investigation has records, the record keeper will present the matter to the Board of Directors meeting.