Risk Management
Enterprise Risk Management Framework
Risk Management and Sustainability Policy and Plan
International Standard Risk Management Framework
Interlink Communication Public Company Limited places great importance on risk management and sustainability management within the context of volatile and constantly changing business environments. The company has established an enterprise-wide risk management framework to prevent and mitigate impacts that may affect the achievement of strategic objectives.
The company adopts the risk management framework based on international standards of the Committee of Sponsoring Organizations of the Treadway Commission (COSO-ERM) as a guideline for establishing structure, processes, and systematic risk management tools, integrated with strategy formulation, business planning, and operations at all levels, ensuring risk consideration becomes part of business decision-making.
Additionally, the company has established a Risk Management Working Group and a Sustainability Development Working Group, comprising executives from all business units, responsible for regularly evaluating, monitoring, and reporting risk status to support stable, transparent, and sustainable long-term growth.
Risk Management and Sustainability Structure
Governance Structure
The company emphasizes risk management and sustainable business operations by establishing a systematic governance and risk management structure covering economic, environmental, social, and governance (ESG) risks to support business operations aligned with corporate strategy and long-term growth.
Risk Management Working Group
The company has established an organizational structure with coordination among relevant departments to oversee, identify, assess, and effectively manage risks while continuously monitoring operational results. The Risk Management and Sustainability Committee and Working Groups are responsible for governing and driving operations according to established policies and guidelines.
Risk Management and Sustainability Working Groups
Risk Management Working Group
The Risk Management Working Group comprises executives (Risk Owners) from main business units including cable distribution business, telecommunication number business, and engineering business, responsible for continuous assessment and monitoring of operational risks.
Sustainability Development Working Group
The Sustainability Development Working Group is responsible for integrating Environmental, Social, and Governance (ESG) aspects in accordance with international standards, responding to stakeholder expectations, and strengthening organizational sustainability and social responsibility.
Risk Management and Sustainability Working Group Members
(As of December 31, 2025)
Working Group Members (24 persons)
| No. | Name | Position |
|---|---|---|
| 1. | Ms. Warisa Anantaramporn | Chairman |
| 2. | Ms. Kwanta Meesomporn | Vice Chairman |
| 3. | Mrs. Thanyarat Ruangbandit | Vice Chairman |
| 4. | Mrs. Pensri Jantakad | Vice Chairman |
| 5. | Mr. Prapas Limkangwanmongkol | Working Group Member |
| 6. | Mr. Jirayu Phanbualuang | Working Group Member |
| 7. | Mr. Napon Bawornchaidechathorn | Working Group Member |
| 8. | Mr. Pitupoom Subongkot | Working Group Member |
| 9. | Mr. Watcharapong Chaijaren | Working Group Member |
| 10. | Mr. Suthep Pongwithurychai | Working Group Member |
| 11. | Ms. Thamonwan Ketprayoon | Working Group Member |
| 12. | Mrs. Pharat Sawatnawin | Working Group Member |
| 13. | Ms. Pahmai Sukantarat | Working Group Member |
| 14. | Ms. Chananchida Yutiwong | Working Group Member |
| 15. | Mrs. Nathamon Chatpaweedech | Working Group Member |
| 16. | Mr. Apichat Pongna | Working Group Member |
| 17. | Mr. Bodee Sonthirak | Working Group Member |
| 18. | Mr. Arthit Chumwisut | Working Group Member |
| 19. | Ms. Ranyapha Phetklay | Working Group Member |
| 20. | Mr. Panuwat Malarat | Working Group Member |
| 21. | Mr. Kobkua Ampairat | Working Group Member |
| 22. | Mr. Pisit Jaroongriangchai | Working Group Member |
| 23. | Ms. Narupak Haemanon | Working Group Member |
| 24. | Ms. Nattanari Meechan | Working Group Member |
Roles and Responsibilities of Risk Management and Sustainability Working Group
Implement risk management in accordance with policies, frameworks, guidelines, and risk management processes established by the Risk Management and Sustainability Committee.
Be responsible for enterprise-level risk management by analyzing and assessing significant risks before presenting to the Risk Management and Sustainability Committee, while providing recommendations and approving measures or action plans to reduce or control residual risks to ensure the company achieves its organizational objectives.
Acknowledge and review risk management reports and related reports, including monitoring progress of risk management plan implementation and continuous risk improvement plans.
Provide guidance and promote risk management activities, support all departments in applying risk management in their operations to continuously develop the risk management system and build a risk management culture in the organization.
Hold quarterly Risk Management and Sustainability Working Group meetings (every 3 months) and report significant organizational risk status including risk management results to the Risk Management and Sustainability Committee at least once a year, or when significant events occur that may impact the company.
Perform other duties as assigned by the Risk Management and Sustainability Committee.
Risk Factors and Risk Management Approaches
The company has identified and assessed internal and external risks that may impact the achievement of business objectives, establishing appropriate management guidelines and control measures to reduce the likelihood and impact of risks to acceptable levels, covering 6 risk areas: Strategic Risk, Operational Risk, Financial Risk, IT Risk, Compliance Risk, and ESG Risk.
The company continuously monitors and reviews the Risk Register for factors that may affect business operations, establishing appropriate risk management guidelines based on COSO-ERM principles. In 2025, the company has additional significant risk factors beyond those disclosed in the Annual Registration Statement/Annual Report (56-1 One Report).
Strategic Risk
Operational Risk
Financial Risk
IT Risk
Compliance Risk
ESG Risk
Strategic Risk
| Risk Factor | Description | Risk Management |
|---|---|---|
| 1. Risk of distributor agreement termination or appointment of additional distributors in Thailand by product manufacturers | The company is a distributor of network cabling equipment under 3 main brands: LINK, 19" GERMANY EXPORT RACK, and CommScope. The majority of revenue comes from the LINK brand. If terminated or not renewed, this could significantly impact revenue and profitability. | The company is an Exclusive Distributor and owner of the "LINK" trademark in Thailand. It can source new manufacturers, and maintains a 3-brand product portfolio that partially substitutes each other, reducing reliance on a single manufacturer. The company also has the capability to develop new partnerships to ensure business continuity. |
| 2. Risk from intensified competition (price and number of competitors) | Industry competition is intensifying from new players, emerging sales channels, and pricing strategies, impacting market share, profit margins, and customer retention. |
|
| 3. Risk arising from a major shareholder holding more than 50% of shares | The Anantaramporn family holds 52.06% of total voting rights as of December 30, 2025, enabling control over majority-vote resolutions. This may affect checks and balances and minority shareholder protection. | The company has established a clear corporate governance structure covering the Board of Directors, Audit Committee, Risk Management and Sustainability Committee, and the Corporate Governance, Nomination and Remuneration Committee. Four independent directors have been appointed to provide oversight and balance decision-making, alongside strict related-party transaction controls and an internal audit function for continuous governance and internal control. |
Operational Risk
| Risk Factor | Description | Risk Management |
|---|---|---|
| 4. Human Resource Management and Personnel Capability Development Risk to Support Future Growth | Business growth and digital technology adoption may create risk from shortage of specialized personnel and inability to develop sufficient talent to meet long-term efficiency and business goals. | The company develops a comprehensive HR management system covering all skill groups, using Competency Gap processes and annual performance plan reviews to motivate leaders, build career progression, and strengthen employee engagement. Succession Planning is implemented for executives and key positions through continuous selection, monitoring, and talent development evaluation. |
| 5. Risk from Information Dissemination via Social Media | The rapid spread of information through social media means that negative news could significantly impact the organization's reputation and public trust. | The company has established a communications and social media risk management team to continuously monitor online activities and manage emergency response. Technology tools are used to automatically analyze customer and stakeholder opinions to assess trends, impacts, and emerging topic risks. |
| 6. Risk from Implementing Warehouse Management System (WMS) and IT Systems | Developing and implementing a Warehouse Management System (WMS) may create short-term risks related to internal personnel, process adjustments, and organizational adaptation, which could temporarily affect business continuity. | The company plans systematically with appropriate timelines and continuously improves systems. Intensive employee training is provided and the IT department maintains systems regularly to minimize impact and sustain operational efficiency. |
| 7. Fraud and Corruption Risk | Complex fraud and corruption, such as bribery, conflicts of interest, and financial misconduct, may cause reputational, financial, and stakeholder confidence damage. | The company strictly enforces anti-corruption policies through regular audit, assessment, and awareness-building processes, taking decisive action covering internal personnel. Internal control campaigns and stakeholder communication are conducted to build a transparent and auditable organizational culture. |
Financial Risk
| Risk Factor | Description | Risk Management |
|---|---|---|
| 8. Foreign Exchange Rate Risk | Volatility in exchange rates, particularly USD which the company uses for imports, may affect product costs, cash flow, and short-term profits. This is especially impactful on inventory imports, stock levels, and exchange rate losses — particularly in trade receivable recording. | The company uses a hedging policy through foreign currency forward contracts (Currency Forward) at an appropriate ratio, continuously monitors exchange rate fluctuations, and regularly reviews its financial management strategy. Payment planning is optimized to effectively manage exchange rate risk. |
IT Risk (Information Technology Risk)
| Risk Factor | Description | Risk Management |
|---|---|---|
| 9. IT Management Risk, Cybersecurity, Data Security, and Personal Data Protection Act (PDPA) | Ineffective IT system management or insufficient data security may cause damage to critical data, system disruptions, or personal data violations, which may impact compliance with the Personal Data Protection Act (PDPA) and organizational reputation. | The company establishes comprehensive IT system management policies, including the appointment of a Data Protection Officer (DPO), and fully implements a PDPA-compliant data management system, while conducting regular annual employee training to raise awareness on personal data security. |
Compliance Risk (Regulatory Risk)
| Risk Factor | Description | Risk Management |
|---|---|---|
| 10. Regulatory Risk from Changes in Laws, Regulations, and Related Requirements | Changes in new or amended laws and regulations may affect business operations, requiring adaptation and system updates that may increase operating costs and create business uncertainty, as well as the need to comply with the relevant regulations. | The company has a regulatory compliance unit that monitors and ensures adherence to rules and requirements. Policies, procedures, and operational guidelines are updated promptly to align with changing laws and standards, with regular reporting to the Risk Management Committee. |
ESG Risk (Sustainability Risk)
| Risk Factor | Description | Risk Management |
|---|---|---|
| 11. Climate Change Risk | Escalating climate change may impact business through: (1) Physical Risk from extreme weather events such as floods and droughts affecting infrastructure and supply chains, and (2) Transition Risk from environmental regulations and rising costs of transitioning to clean energy, which may affect costs, performance, and business viability. | The company operates in accordance with Climate Change guidelines, conducts Climate Risk Assessments covering social and environmental dimensions, develops disaster response plans (BCP), reduces greenhouse gas emissions, and follows the Task Force on Climate-related Financial Disclosures (TCFD) framework to support transparent climate disclosure. |
| 12. Geopolitical Crisis, War, and Conflict in Import Source Countries | Wars, geopolitical crises, and conflicts in import source countries may impact supply chains, procurement, and business continuity. The company uses IT systems and various channels to monitor the situation and track operational impacts. | The company implements Business Continuity Management (BCM) and uses IT systems and other channels for close situation monitoring. Alternative suppliers are sourced to diversify supply chain risk. Operations align with the United Nations Guiding Principles on Business and Human Rights to ensure sustainable supply chains. |
| 13. Human Rights Risk under the United Nations Guiding Principles on Business and Human Rights | Risk of human rights violations in supply chains and business operations — such as child labor, forced labor, or inappropriate working conditions — may damage organizational reputation and stakeholder confidence. | The company conducts comprehensive Human Rights Due Diligence (HRDD) following the United Nations Guiding Principles on Business and Human Rights, maintains a Whistleblowing Channel, and establishes human rights policies on a regular annual basis. |
| 14. Foreign Exchange Rate Volatility Risk | Volatility in the USD exchange rate used for product imports may affect product costs, cash flow, and short-term profitability, and may also impact the company's ability to effectively implement sustainability initiatives. | The company uses a hedging policy through foreign currency forward contracts (Currency Forward) at an appropriate ratio, continuously monitors exchange rate fluctuations, and regularly reviews its financial management strategy. |
Organizational Risk Management Initiatives
Risk Management and Sustainability Working Group Meetings
The company regularly holds Risk Management and Sustainability Working Group meetings to collectively review, monitor, and assess significant organizational risks, including Environmental, Social, and Governance (ESG) risks. Information and recommendations are exchanged among relevant departments to effectively establish preventive measures and reduce impacts.
Meetings
Held in 2025
In 2025, the company held a total of 4 working group meetings to review risk status, monitor risk management measures, and consider new risk issues arising from changes in the business environment.
ISO 9001:2015 and Basic Risk Management Training
This course aims to enhance risk management skills within the organization to improve business efficiency, reduce internal and external risk factors, and build long-term sustainable stability.
Align internal processes with ISO 9001:2015 standards to improve work efficiency and reduce errors from disorganized processes.
Professional risk management training to prevent fraud and errors while reducing business risks through transparent and systematic management.
Enhance operational stability through effective risk assessment and management skills to prevent problems and build long-term organizational resilience.
COSO-ERM
International standard risk management framework
ESG Integration
Integration of economic, environmental, social, and governance aspects
Continuous Monitoring
Regular monitoring and reporting of risk status