Human Rights Compliance

Respecting Human Dignity

We believe that diversity and inclusion are fundamental to organizational success. The company is committed to fostering a work environment that is open, respectful and accepting of differences in all dimensions, while providing equal opportunities without discrimination.

The company supports building an organizational culture that encourages participation at all levels, providing opportunities for constructive feedback and involvement in continuous organizational development to strengthen organizational pride and drive sustainable growth together.

Human Rights Complaints

Female to Male Employee Ratio at Balanced Level

44.40:55.60

Human Rights Policy

The company places importance on respecting and protecting the human rights of all stakeholder groups throughout the value chain, adhering to international standards such as the Universal Declaration of Human Rights (UDHR) and fundamental principles of the International Labour Organization (ILO). We conduct business responsibly, transparently, and without discrimination in human rights, both within the organization and in the supply chain.

The company is committed to treating employees equally and fairly, without discrimination, and does not tolerate forced labor, child labor, or human trafficking. We respect labor rights, freedom of association, and collective bargaining, while emphasizing workplace safety, customer data protection, and the rights of partners, communities, and society as a whole.

Additionally, the company has implemented Human Rights Due Diligence (HRDD) processes to systematically identify, assess, and manage human rights risks, covering prevention, impact mitigation, and remediation, while providing safe and transparent complaint channels to ensure business operations align with human rights principles and international standards continuously.

Human Rights Due Diligence (HRDD) Framework

To ensure business operations align with human rights policies, the company has established Human Rights Due Diligence (HRDD) processes to identify, prevent, mitigate, and monitor impacts that may arise from business operations, both within the organization and throughout the value chain.

1) Risk Identification and Assessment

The company conducts ongoing analysis and assessment of human rights risks, with emphasis on vulnerable groups such as migrant workers, temporary workers, and workers in the supply chain, utilizing information from various sources, complaints, and surveys from relevant agencies to develop appropriate preventive measures.

Level	Risk Type	Description
5	Very High Risk	Risk causing critical negative impact to employees, violations of Thai law or core ILO conventions, such as corporal punishment, human trafficking, or discriminatory practices that could result in severe human rights damage and legal liability for the company.
4	High Risk	Risk causing severe negative impact on human rights, may not meet company international standards, unacceptable in the industry even if not violating Thai law, but likely to impact employee human rights.
3	Medium Risk	Risk causing moderate negative impact on human rights, may affect employee rights to some extent and could lead to reputational damage if not properly addressed.
2	Low Risk	Risk causing low negative impact on human rights, controllable through appropriate monitoring or processes.
1	Very Low Risk	Risk with minimal or no impact on human rights, with existing laws and best practices providing adequate protection.

2) Prevention and Impact Mitigation

The company establishes measures to prevent and mitigate human rights impacts that may arise from business operations:

Develop human rights policies and practices and apply them to partners and subsidiaries
Encourage partners and third parties to accept human rights policies through the Supplier Code of Conduct
Provide training and awareness building for employees on human rights standards
Encourage partners and external parties to comply with labor and human rights standards throughout the value chain

3) Monitoring and Evaluation

The company has a system to monitor and evaluate human rights performance continuously to ensure that established measures can effectively reduce risks and impacts. Monitoring approaches include:

Collecting information from internal controls and stakeholders
Providing forums for complaints or suggestions related to human rights
Using evaluation results to continuously improve policies and processes

Information from monitoring is used to support management decision-making and develop more effective human rights management.

Risk Monitoring	Monitoring Methods
The company continuously monitors and evaluates human rights performance to ensure appropriate measures are in place, collecting data from multiple sources both internal and external, including stakeholders who may be affected.	Collect data and evaluate implementation of measures to analyze effectiveness accurately and consistently Use monitoring data to support organizational decision-making and establish sustainable and effective operational guidelines

4) Disclosure and Transparency Promotion

The company emphasizes transparency in human rights management by:

Disclosing operational information through sustainability reports and corporate communication channels
Encouraging partners and external parties to conduct business ethically and respect human rights
Communicating human rights impact management information to stakeholders appropriately

5) Grievance Mechanisms and Remediation

Grievance Mechanisms

The company provides safe and confidential complaint channels such as:

Hotline
Email
Complaint Box

With relevant committees responsible for considering, investigating, and determining solutions for human rights issues.

Investigation and Remediation Process

Investigation and Analysis - When cases potentially involving human rights violations occur, the company conducts neutral and transparent fact-finding investigations
Remediation - Remediation may take various forms such as apologies, compensation payments, or process improvements to prevent recurrence
Impact Assessment - The company assesses impacts from abnormal events to determine appropriate remediation measures for affected parties

Human Rights Control and Prevention Mechanisms

Internal	External
Internal Organization Management - Clear policies and responsibilities for monitoring and preventing human rights violations, promoting knowledge and training on human rights for employees Responsible Unit Operations - Appointing units or persons responsible for overseeing and monitoring human rights issues Internal Monitoring and Audit - Regular monitoring and auditing of internal operational processes to prevent human rights violations	Legal Mechanisms - In cases of human rights violations, the company cooperates with government judicial processes for appropriate resolution External Feedback - Providing channels for the public, communities, and external organizations to submit complaints or suggestions Collaboration with Relevant Agencies - Such as Ministry of Labor, National Human Rights Commission, or civil society organizations to promote human rights respect

Internal

External

Internal Organization Management - Clear policies and responsibilities for monitoring and preventing human rights violations, promoting knowledge and training on human rights for employees
Responsible Unit Operations - Appointing units or persons responsible for overseeing and monitoring human rights issues
Internal Monitoring and Audit - Regular monitoring and auditing of internal operational processes to prevent human rights violations

Legal Mechanisms - In cases of human rights violations, the company cooperates with government judicial processes for appropriate resolution
External Feedback - Providing channels for the public, communities, and external organizations to submit complaints or suggestions
Collaboration with Relevant Agencies - Such as Ministry of Labor, National Human Rights Commission, or civil society organizations to promote human rights respect

Human Rights Risk Issues in INTERLINK Value Chain

Stakeholder	Risk Issues	Risk Level
Employees	Fair employment in compliance with labor laws Workplace safety and occupational health Promoting equal and non-discriminatory work environment Employee personal data protection	Very Low
Partners	Risk of child labor or forced labor Employment standards and working conditions in supply chain Partner labor rights and welfare protection	Very Low
Customers	Product and service safety Responsible product information and marketing communication Customer personal data protection	Very Low
Environment	Wastewater management from operations Proper waste and garbage management	Low
Community and Society	Business operation impacts on surrounding communities Listening to complaints and suggestions from communities Environmental impact management such as wastewater and waste	Very Low